Securus Technologies is a privately held company which provides its products and services to the law enforcement industry. They have contracts with police department and correctional facilities throughout the United States and Canada. They employee over 1,000 people and are headquartered in Dallas, Texas. Securus Technologies was founded in 2012 and today has additional offices, including a call center, located in Allen and Carrolton, Texas as well as Atlanta, Georgia.
One of the main products that Securus Technologies provides is technology that controls the entry of contraband cell phones into correctional facilities. They are also able to monitor calls into and out of these facilities regardless of what type of device is being used for the phone call. One of their latest technologies, called “Wireless Containment Solution”, can prevent contraband cell phones from connecting to mobile networks and therefore making it impossible to use them to communicate with others.
Customers of Securus Technologies have praised the company for developing the technological tools and services that make their job protecting the public much easier. The company’s CEO, Rick Smith, released some of the many letters they have received from the law enforcement community. A few of the letters said that they have uncovered existing crimes as well as those being planned through monitoring calls using their technology. This has resulted in uncovering drug networks, murders, and other crimes. Another correctional facility used the monitoring software in order to uncover a staff member that had been making money by bringing in cell phones that they supplied to inmates.
A police officer wrote in to say how they used Securus Technologies LBS software. This software, along with other resources, enabled them to recover millions of dollars worth of cash, drugs, and illegal assets that a group of criminals had accumulated.